Customer Care Program

Your Dearborn home will be a one-of-a-kind luxury estate, designed and built to be one of the many joys in your life. Proper maintenance is essential after construction, and that’s where the Dearborn Custom Care program comes in.

A Revolutionary Approach to Home Maintenance

As Monmouth County’s premier luxury home builder, we’ve seen the effects of deferred maintenance. Our solution: make home maintenance worry-free with a comprehensive, turn-key service.

How the Dearborn Custom Care Program Works:

  • Assess 
    A complete home profile assessment to tailor a maintenance program for your home’s unique needs.
  • Schedule 
    An automated scheduling system that creates your maintenance schedule for the year based on your preferences.
  • Maintain 
    Each appointment is overseen by our Custom Care Manager, ensuring high-quality work without you needing to be home.
  • Report 
    You’ll receive detailed service reports and periodic “Report Cards” documenting the work performed, which can add value when selling or passing the home down to future generations.

Another Part of the Dearborn Difference

The Dearborn Custom Care Program is just one more way we stand apart from other custom builders. Unlike others who build and walk away, we build homes to last, knowing that the relationship begins after completion.